What Our Installation Customers Are Saying About Sharp's Audio Visual ...
"Thanks Chris! I just want to take this opportunity to thank you for the outstanding level of service you consistently provide; I made this (rather odd) request to you by phone, and then 10 minutes later you called back with your typical “can do” and helpful manner. I am thoroughly impressed with the incredible professionalism and attention to quality and detail that you have provided throughout the dealings with us. I can’t believe you drew up a diagram so quickly to boot for clarity’s sake, you could have easily handled this differently, but you instead chose the maximum service delivery and impact approach. Thank you!"
University of Calgary
"Mark has been an absolute pleasure to work with this past week. He consistently goes above and beyond what is asked of him. He demonstrates such a wealth of knowledge related to our Crestron controllers. He puts the client's best interest first and foremost. It is refreshing to work with someone who demonstrates a strong sense of professional ethics and willing to have a good laugh along the way! I would be more than happy to work with him at any time."
Alberta Wellnet - Government of Alberta
"I wanted you to know that Sharp's Audio Visual came in to install our seven smartboards today and I cannot praise their professionalism enough. The two workers who are here are amazing to work with. They are installing during the day and the interruptions have been minimal. They are respectful and helpful to all of the staff...its nice to share good news sometimes!"
Lester B. Pearson School Board
"Albian Sands in Fort Mcmurray just completed a project in the mine dry area of the new portion of the truck shop. ECS, who I work for, was the prime contractor and Sharp's Audio Visual was working through us. Kyle's professional attitude, knowledgeable skills and commitment to safety made this project a 100% success!!! I look forward to our quarterly maintenence!"
"Jay Dee was instrumental in completing the project at Talisman Energy in a timely manner. His sense of professionalism is unmatched. Combining this with his knowledge base made for a great project. He was willing to work the extra hours necessary to complete the job. I will definitely be asking that Jay Dee be apart of my next project with Sharps Audio Visual.
"Our company needed a lamp for an over head projector and we were having problems securing one. After an exhausting search via the internet I came across your company and more importantly Beccie who understood my need to acquire the right bulb and the rush that was needed. She was such a delight to deal with and provided the customer service skill I expect of my employees every day. Beccie managed to secure the bulb and have it delivered to my office within 1 > 2 business days. Beccie has represented your company to a very high level of customer satisfaction which has resulted in repeat business and word of mouth. It has been a pleasure and I look forward to business in the future."
Accenture Business Services
Oh, your Digital Signage Specialist is so willing to help us at the University of Calgary Library. He is knowledgeable, he works fast and efficiently and there is no doubt that he works hard and well under pressure. I work directly with him and I appreciate the service he has delivered. Great work Chris!!
University of Calgary
"Chris attended a meeting of Training Coordinators with CRA in March of 2011. His presentation was excellent. His is so knowledgeable and ready to share his knowledge. All of our coordinators went back to their offices ready to use, master and/or purchase a Smartboard. Subsequently I have asked Chris questions and importantly he has not made me feel stupid for asking the queston. His responses have always been so timely. Thanks for the great customer service."
Canada Revenue Agency
"Last school year and again this school year, Daryl has been the person who has come out to school to address the problems we have experienced with our new SMART Boards. He has been at the school a number of times. Every time a service request has been made, Daryl came to the school within 24 hours. While here he was very pleasant, helpful and always either solved the problem on the spot or returned later with what was needed to fix the problem. He treated us with respect and was careful to explain issues clearly. He offered helpful hints for ways to address some of the problems ourselves When it was appropriate to do so, Daryl showed us ways to make things work that we did not previously understand how to do. When one of our SMART Boards had significant issues that could not be repaired in house, Daryl was able to do what was necessary to have a new projector put in under our warranty. I feel that Daryl has consistently provided support that went "above and beyond" our expectations to insure that we are satisfied with the service that we received. Please make sure that he knows how pleased we are with the service he has provide us here at Thorncliffe School."
Calgary Board of Education
"I must let you know that you have such a great support team. Although they always perform excellent work, I feel that I need to recognize them for another time. Our Council Chamber holds many high profile meetings and needs alot of maintenance. Every time when issues arise and I cannot resolve them myself, I just need to make one contact call to the Sharp's Audio Visual service department and they will response in a timely manner and get the problem fixed in no time. That also applies to other meeting rooms under our Service Contract as well. Today's service call for the Council Chamber was no exception. Gary was arranged to be onsite in less than an hour to resolve the problem, with a smile. I would like to thank Leanne, Tom, Gary and the Service Team for the great work done with a great attitude. Thank you."
Town of Markham
"I attended your session In October at the ATA Social Studies Conference in Jasper entitled “SMARTBOARD, Notebook and Response in the Social Studies Classroom” and I wanted you to know that my staff and I found your presentation to be of great benefit to us. One of my staff member’s commented to me that of all the in-services that we have attended on Smartboards that yours offered us the most practical and relevant information with regards to tools at our disposal on Notebook to assist us in creating meaningful and interactive lessons in social studies. You walked us through the presentation explaining the technology step by step with humor and wit. You carried on despite the fact that your Smartboard and Senteo system failed to be delivered to the site of our in-service and managed to teach us about this interactive software using your lap top and a projector. Presenting for educators can be daunting as we do look for qualities of good teaching. I want you to know that your presentation skills; your ability to use real life examples to create meaning; your ability to establish rapport; and your ability to actively engage your audience are second to none. Thank you Chris for your contribution to our profession. Through us you are ultimately impacting the youth in Alberta."
"Marc and Jason have been great to work with so far. Both are focused on the job but overall safety is key for them. They are polite, honest and respectful and have kept me in the loop with all aspects of the job. They definitely know what they are doing and the rooms will look great once they are done."
"I just wanted to let you know how very impressed I was with Val who was training us today. The document camera training began with a video type conference and spoke mainly about the software that accompanies the camera and how it works. When Val realized what software we had and that most of us were still relatively new to Smart, he very quickly adapted to information that was far more user friendly for us. He was very patient with our lack of vocabulary and knowledge and didn’t once get frustrated when I asked him to start from scratch so I could see all the steps. He let us play with the pens and showed us things and education sites that pertained to our own subjects. Val was so flexible and adaptable - he was great and not too techy. It was awesome. I want to play with the camera now!
Foundations for the Future Charter Academy
"Thanks for the quick response to our SMARTBoard issue. The guys were here today and were wonderful. Back up and running!"
Durham Separate School Board
"I can't say enough about the equipment and the system you guys have put in for us. Our membership is blown away, which makes my life around there very easy!! Thank You!!"
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