Just a quick little "did you know" segment today to start you off on the right foot for February. SMART has recently streamlined it's communication process, making it easier for you to get to the right person, at the right time who will be able to help you with your questions.
Simply go to smarttech.com/contactsupport for any and all of your SMART questions. Make sure that you select which country you are in from the drop down menu at the top, then choose from a specific list of areas your question may fall into:
Voila! Have a question about your SMART Board? Easy. Wondering about some glitches with SMART Notebook? No problem. Looking to get parts serviced, projector support or training opportunities? Check, check and check. Once you've clicked on the link, fill out a little form, and someone will be in touch.
Just a reminder, if you are teaching in school division that prefers that you contact division office FIRST, please continue to do so. Many school districts have internal support that can help you on the spot, and prefer to be able to track the issues that their staff are having with techie products.
Other than that, ask away!